Retention email · Klaviyo specialists

We turn your email list into a revenue channel.

For ecommerce brands that already have Klaviyo and a list, but email is still an afterthought. Huge Win Media builds and runs the flows, campaigns, and segmentation that turn it into a revenue line.

  • Flows nobody has touched in 18 months
  • 40K subscribers, £2K a month from flows
  • A list that rarely hears from you

All three come from brands we have worked with.

Book a free call See results
hwm > audit --your-store
connecting to klaviyo… ok
scanning flows, segments, deliverability
+ welcome series — revenue, open, click
+ abandoned cart — recovery rate
! flows missing or only 1 step
! segmentation & sender rep
hwm > book the free audit
Currently partnered with
60+ ecom brands · $40M+ generated
+57
Why it isn't working yet

You have probably tried
one of these already.

None of them is a bad idea. Each one fixes the work in front of you and leaves the system behind it unowned.

01

The founder sends it.

Campaigns go out when there is a gap in the week. Flows were set up once at launch and nobody has opened them since.

Breaks when you get busy
02

A freelancer.

Tasks get done: a template here, a flow there. Nobody owns the numbers, so nobody notices when cart recovery quietly stalls.

Output without ownership
03

A bigger agency.

Bigger retainers, often tied to a share of revenue, and the people on the sales call are not always the people on your account.

Paying for the pitch team

Email stalls when
nobody owns the system.

Email revenue comes from a system: flows that fire on every signup and order, segments that decide who gets what, and a calendar that ships on time. When nobody owns that system, the list keeps growing and the revenue doesn't.

What staying put costs
$128 → $52K+/moFlow revenue, handmade gifts brand, 6 months after rebuild
£2K → £12K+/moSame 40K+ list, UK perfume brand, 4 months after rebuild

See all 12 case studies.

Receipts · real client wins

Real numbers from real stores.

Pulled from live Klaviyo dashboards across 60+ ecom brands. We will walk you through the accounts on the call.

$3.4M
$30M furniture brand · Q4
Email revenue, single quarter
$560K+
POD gift brand · 30 days
Email revenue, +380% lift
£102K+
Premium whisky retailer · 90 days
Email revenue, 57% attributed
$489K
Streetwear brand · 90 days
Email revenue, 39% attributed
+265%
Premium car accessories
Email revenue lift
What we actually do

Three services. One outcome.
More revenue from people who already know you.

We build the flows that pay you every month, write the campaigns people actually open, and grow the list without torching your deliverability. Klaviyo only.

01 / Lifecycle flows

Flows that run on autopilot

The 11 flows that pay you every month: welcome, abandoned checkout, abandoned cart, browse abandon, post-purchase thank-you, site abandonment, customer winback, sunset, birthday, cross-sell / up-sell, VIPs. Built once, tested monthly, optimized quarterly.

  • Up to 11 flows, scoped after the audit
  • Segmented by product, price, tenure
  • 7-day money back on the first flow
02 / Campaigns

Campaigns people open

10, 16, or 30 sends per month. Newsletters, promos, launches. Strategy, copy, design, segmentation, send. You approve, we deploy. Same pod every month.

  • Monthly campaign calendar
  • Copy written by humans
  • Goal: 5% to 10% of total revenue
03 / List, deliverability, extras

Grow the list without burning it

Pop-up lead gen, segmentation, and the boring work that keeps your sender rep clean: warmup, authentication, list pruning, SMS, postcard, and full marketing-calendar planning.

  • Pop-up split tests
  • SPF, DKIM, DMARC setup
  • SMS & postcard campaigns
Case studies

Two stores.
Two very different problems.

Two hero stories below. The full case-study library of 12 brands is at the bottom of this section.

$3.4MQ4 EMAIL REVENUE

$3.4M in Q4 email revenue for a $30M/year furniture & clothing brand.

CASE / 001

Eight Klaviyo flows: 4 core (welcome, cart, browse, post-purchase) and 4 advanced (winback, VIP, replenishment, sunset). Every send A/B tested.

$3.4M
Q4 email revenue
8
Flows shipped
A/B
Tested every send
57%EMAIL ATTRIBUTED

57% email attributed revenue for a premium Japanese & Scotch whisky retailer.

CASE / 002

Eight Klaviyo flows + advanced segmentation by bottle category, price tier, and purchase cadence. Three months in, more than half the store's revenue ran through the email channel we built.

£102K+
Email revenue / 90D
57%
Email attributed
8
Flows shipped
The full library

All 12 case studies.

Every brand below handed us a Klaviyo account that was underperforming and asked for one thing: make email a real revenue line.

01 $3.4M $30M furniture & clothing brand Q4 email revenue 02 +265% Premium car accessories brand $97.2K / 90 days 03 $52K+ Handmade crocheted gifts brand $128 → $52K+ monthly flow revenue 04 £12K+ UK perfume brand £2K → £12K+ monthly flows · £5.8K+ campaigns 05 $560K+ Personalized POD gift brand +380% / 30 days 06 CZK 675K+ Czech POD gifts brand Monthly flow revenue 07 $12K+ IDP travel brand From 3 campaigns 08 27.4% Canadian supplement brand CA$941 → CA$3,031 monthly · email attributed 09 +230% Caribbean FMCG marketplace Flow revenue lift · +92% conversion 10 57% Premium Japanese & Scotch whisky retailer £102K+ / 90D · email attributed 11 $489.4K Streetwear fashion brand 39% email attributed / 90D 12 $1.1M $20M/yr personalized gifts brand BFCM + Christmas email revenue / 2 months
Read every case study
Client voices

Don't take the numbers
from us. Take them from them.

Real clients, on camera, unscripted. Same question every time: what is it actually like to hand your Klaviyo account to us?

“The level of detail, the thoroughness, and the process-driven approach that they take is just so much better than anything I've seen before.”
Rob Blum · CEO, BlumSafe Luxury safes & storage
REVIEW / 001
“It aligns with our brand goals. It follows our guidelines. Our style, our tone of voice. And their expertise is evident in the results that we're getting.”
Anika Verrett · Marketing Manager, Kreyòl Essence Haircare & skincare · US Shark Tank 2020
REVIEW / 002
“Our revenue was around 15% of our total revenue. After using Huge Win Media… it jumped to 40% of our revenue.”
JPHA Alcoholic beverages · UK
REVIEW / 003
“Very intelligent, especially with their strategies… they have definitely helped us grow our campaigns and our flows.”
Canadian supplement brand Supplements
REVIEW / 004
“They were very thorough with their research… they really stuck true to what our brand was, which I’ve found quite difficult in the past. I’m so happy with the outcome.”
Gabrielle · Founder, IYVOS Clinician-led skincare
REVIEW / 005
“I consider your team as our team for the CRM.”
Chun TIA · Elements Lighting Lighting · France
REVIEW / 006
How we work

First revenue inside month one.

No 90-day discovery phase. Month 1 is audit + build. Most clients see revenue land in the first month, and most cover their investment within the first 2 months.

hwm @ rollout — month 1 onward
STEP 01 · WK 1

Audit & teardown

We read every flow, every campaign, every segment in your Klaviyo account. You get a full teardown with the revenue leaks mapped to dollar figures.

>hwm audit --depth=full
STEP 02 · WK 2

Flow rebuild

We rebuild the highest-impact flows first: welcome, cart, browse, post-purchase, winback, VIP. Your old flows stay live until ours beat them. 7-day money back if the first one disappoints.

>hwm flows --priority=revenue
STEP 03 · WK 3

Campaign engine

Monthly calendar approved 3 business days ahead. First 3 campaigns queued, designed, segmented. Unlimited revisions. Deliverability baseline locked in.

>hwm campaigns --month=01
STEP 04 · WK 4+

Ship & iterate

Weekly syncs, monthly reporting, quarterly A/B roadmap. Open rate, click rate, revenue per recipient, attributed revenue, all on one dashboard. 3-month minimum so the work has time to compound.

>hwm ship --repeat=weekly
Pricing

Custom quote after the audit.
Starts from $1,000.

No gimmicky tiers. You tell us the goal, we read your account, we quote a number that fits the brand. Pick one of three paths: flows as a one-off build, monthly campaigns, or both stacked in sequence.

Path 01 · One-off build

Email Flows.
Built once, earn every month.

Up to eleven always-on automations doing the boring, reliable work of turning signups into customers and customers into repeat customers. Quoted after the free audit. 7-day money back on the first flow design.

Starting fromFinal quote after the free audit
$3,500
ScopeWelcome, cart, browse, post-purchase, winback, VIP and more
Up to 11
TimelineAudit to live, depending on scope
8–12 wks
Scope a flow build
Most popular Path 02 · Monthly campaigns

Email Campaigns.
Strategy, copy, design, send.

We run the calendar, write every send, design the template, segment the list, and ship on cadence. Priced per email by format, billed monthly. No percent-of-revenue games.

Per emailText, drag-and-drop, or full graphic design
$100–$200
Starting budget5 to 10 campaigns a month, by format
$1,000 / mo
DiscountYour team runs strategy or account management
Ask us
Start monthly campaigns
Path 03 · Flows first, then campaigns

Both. The full revenue channel.

We build the flow engine first so compounding revenue starts from day one, then layer monthly campaigns once the automations are paying for themselves. Starts from $1,000/month. The final quote comes after the free audit.

Quote the full stack
01 3-month minimum on monthly paths so the work has time to compound.
02 7-day money back guarantee on the first flow design. Cancel anytime after.
03 Klaviyo only. Pop-up, SMS, postcard, deliverability, support available as add-ons.
04 Lower rate when your team handles strategy or account management and we handle execution.

What the same work costs other ways

OptionMonthly costWhat you getWho owns the result
Hire an email marketer$6.7K to $8.6K salary, before benefits and toolsOne person. Strategy and copy, usually not design or QA.You manage them
Build the full team in-house$25K+ for a Klaviyo specialist, copywriter, designer, and QAFull coverage, plus hiring, payroll, and managementYou manage four people
FreelancersPer taskPieces of the work, delivered separatelyYou stitch it together
Huge Win MediaFrom $1,000/mo. Campaigns $100 to $200 per email by format. Flows quoted after the audit, from $3,500.Strategy, copy, design, segmentation, setup, and QA from one teamWe do, on a weekly sync

Salary range: US email marketing manager, $79.9K (Built In) to $102.7K a year (Glassdoor), 2026. Team figure from our white-label partner page.

FAQ

Questions we get on every first call.

If yours is not here, message us on the booking call. We reply same day.

01
How do I explain this to my co-founder?
Three lines that usually work:

1. "Email is the one channel we already own, and right now it's under-built."
2. "Huge Win Media runs it from $1,000 a month, less than one email hire, and covers strategy, copy, design, and setup."
3. "The first flow is money-back for 7 days, and the minimum is 3 months, so the downside is capped."
02
Who is this service best suited to?
Ecommerce brands doing roughly $1M to $20M a year, most of them on Shopify, that already have Klaviyo and a list but nobody with time to plan, write, and test email. We cost less than a full-time email hire.
03
Which industries and niches do you specialize in?
Our copywriters each specialize in a few industries, and we match you with one who knows yours. We've worked with fashion, skincare, crafts & gifts, pets and more.
04
How long until I see revenue from email?
In most cases, you can expect an increase in revenue within the first month of us working together. Most clients cover their investment within that first 2 months (depending on the sales volume).
05
How many revisions do I get?
You have unlimited revisions on all your emails. We will schedule your emails 3 business days before the published date.
06
Can you integrate the emails into my email service?
Yes, if it's Klaviyo. We build, schedule, and send every email inside your account, so your job is approving them.
07
How do you ensure the content is top quality?
Our copywriters are not native English speakers. We hire fewer than 5% of the copywriters who apply, and only after they show they can write direct-response copy in a client's brand voice. Every email then goes through an editor who checks grammar, facts, and voice before it is scheduled.
08
Do you come up with ideas on what to write about?
Yes. If you want to stay hands-off, we research your brand, niche, and competitors and pitch the topics. The best ideas often still come from your team, because you talk to your customers every day.
09
Do you handle other email aspects beside flows and campaigns?
Yes, we also provide other services that are not included in the standard plan, please talk to us for further discussion (extra fees will apply): Pop-Up Lead Gen Design & Setup, Analytics & Optimization, Marketing Calendar Planning + Management, List Health & Deliverability, SMS / Postcard Campaigns, Customer Support and Community Management.
The team

Same pod every month.
Humans write every email.

The humans who will actually read your account, write your emails, and ship every send. You meet them on the first call.

Emma Nguyen
Emma Nguyen
CEO & Co-Founder
Hieu Nguyen
Hieu Nguyen
Co-Founder
Tommy Nguyen
Tommy Nguyen
Co-Founder
Mark Tran
Mark Tran
Email Marketer
Candace Vu
Candace Vu
Email Marketer
Khe Vo
Khe Vo
Designer
VP
photo soon
Vu Pham
Designer
Lyna Dinh
Lyna Dinh
Head of CS
MT
photo soon
Mira Tran
Email Marketer
NT
photo soon
Noa Tran
Email Marketer
FD
photo soon
Fiona Dinh
BD
Book a free call with the team