Before Huge Win Media, its founders ran their own ecommerce brand, founded in 2017, selling personalized products in the US. Emma Nguyen owned retention and operations there, from customer support and fulfillment to email, SMS, and the brand's Facebook community.
After selling that brand in 2021, the founders started Huge Win Media in September 2021 with retention as its core business, having seen that most Vietnamese founders selling to the US and global markets rarely invest in it. Its mission is to help those founders turn retention into a revenue channel that grows with every customer they keep.
Since then 89 ecommerce brands have paid the team for email work (counted September 2026), and in its first 1.5 years that work generated more than $40M in revenue for clients.
The team includes email marketers, copywriters, editors, and designers, working from its headquarters in
Dong Nai City and an office in Hanoi, Vietnam. Its clients are ecommerce brands in the United States, the United Kingdom, Canada, and other global markets.
Follow the company on LinkedIn.